RETURNS POLICY


We want you to be completely satisfied with your purchase. If you’re not happy with your item, we’re here to help.

Returns Window

You must notify us of your intention to return an item within 14 days of receiving your order. Unfortunately, we are unable to accept return requests made after this period.

Eligibility for Returns

To be eligible for a return, the following conditions must be met:

  • The item must be unused and in the same condition that you received it
  • All tags and labels must remain intact and attached
  • You must provide proof of purchase (such as an order confirmation or receipt)
  • The item must not be damaged, altered, or show signs of wear

Return Process

To initiate a return:

  1. Contact us within 14 days of receiving your item
  2. Provide your order details and reason for return
  3. Wait for return instructions and approval before sending the item back

Returns sent without prior approval may not be accepted.

Refunds

Once your return is received and inspected:

  • We will notify you of the approval or rejection of your refund
  • If approved, your refund will be processed to your original payment method within a reasonable timeframe

Return Shipping

  • Customers are responsible for return shipping costs, unless the item is faulty or incorrect
  • We recommend using a trackable shipping service, as we cannot guarantee receipt of returned items